Privacy Policy
Last updated: February 7, 2026
Serviky ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our booking platform and related services. By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please discontinue use of our Services immediately.
1. Interpretation and Definitions
The headings in this Policy are for convenience only and do not affect interpretation. "Including" means "including without limitation." "Personal Data" refers to any information that can identify an individual directly or indirectly. "Service" refers to the Serviky platform accessible at https://serviky.com and its associated mobile applications.
Account
A registered profile that allows you to access our booking services and manage your appointments.
Company
Serviky, operating from our primary office location.
Device
Any device you use to access our Services, including computers, smartphones, and tablets.
Cookies
Small data files stored on your device that help us analyze website traffic and improve your experience.
Service Providers
Third-party partners who assist us in delivering and improving our Services.
Usage Data
Information collected automatically about how you interact with our platform.
You
The individual using our Services, or on behalf of whom Services are being used.
2. Information We Collect
Personal Data We Collect
We may request certain information that can identify you personally, including:
Usage Data
We automatically collect technical information when you access our Services:
Location Information
With your permission, we may collect precise location data to help you find nearby service providers:
You can disable location services at any time through your device settings.
Booking and Appointment Data
When you use our booking services, we collect information related to your appointments:
3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for authentication, security, and basic platform functionality.
Preference Cookies
Remember your settings and customize your experience across visits.
Analytics Cookies
Help us understand how users interact with our platform to improve our Services.
4. How We Use Your Information
We process your data for the following purposes:
5. Merchant Access to Your Information
As a platform connecting you with service providers, we share relevant information with merchants to facilitate your bookings:
Each merchant on our platform is bound by confidentiality obligations and is only permitted to use your information for the services you requested.
6. Sharing Your Information
We may share your information in the following circumstances:
With Service Providers
Trusted partners who help us operate our platform and deliver services.
Business Transfers
In connection with mergers, acquisitions, or asset sales involving our company.
With Your Consent
When you explicitly authorize us to share your information.
Legal Requirements
When required by law, court order, or government request.
7. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Policy. When determining retention periods, we consider:
8. Your Privacy Rights
You have the following rights regarding your personal information:
Access
Request a copy of the personal data we hold about you.
Correction
Request correction of inaccurate or incomplete data.
Deletion
Request deletion of your personal data, subject to legal requirements.
Data Portability
Request a copy of your data in a structured, commonly used format.
Withdraw Consent
Withdraw your consent at any time for data processing based on consent.
Opt-Out
Unsubscribe from marketing communications using the link in our emails.
9. Communication Preferences
We respect your communication preferences. You can control how we contact you:
To update your preferences, log into your account settings or contact us directly.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
11. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately so we can remove such information.
12. Links to Other Websites
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
13. Policy Updates
We may update this Privacy Policy periodically. We will notify you of material changes by:
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices: